Free Shipping & Free Returns
*Terms & Conditions Apply
We offer free shipping for all orders over $199 to everywhere in the U.S. (including Alaska, Hawaii, and Puerto Rico)
We Offer all Kinds of Shipping, All The Time.
Most in-stock items will arrive on your doorstep 4-7 business days after we receive your order. Please note that there is a one business day processing delay.
General Merchandise Guideline
Ordering deadlines vary for Standard Shipping and expedited shipping options. For more info, email us during business hours at sales@jbbicycles.
Need It Faster?
Try one of our expedited shipping options available with multiple carriers.
Need It Now?
Buy Online & Pick Up in Store. Just enter your ZIP code, select your store, choose Buy & Pick Up and check out online.
Shipping out of the country? Shipping to Canada?
Enjoy 12.95 CAD for Standard Shipping or 25 CAD for Express Shipping on all orders to Canada over 200 CAD.
International Orders:
Currently we only ship within the U.S. and Canada.
Special Locations
- Shipments to APO/FPO addresses require additional processing time after delivery to the military post office.
- Expedited orders shipping to Alaska and Hawaii require 2 additional days to deliver.
- Rural domestic addresses require 1 or more additional days to deliver.
Special Orders
Certain in-stock items may require 5-8 business days for delivery. These special orders cannot be shipped to PO boxes or military addresses.
Buy Online & Pick Up in Store
Need it today or tomorrow? Just enter your ZIP code, select your store (if available), choose Buy & Pick Up and check out online.
1) Set Your Store
When you’re viewing a category or search results, look for “Pick Up in Store” at the top of the page. Tap “Set location” and enter your ZIP code. Select the store where you would like to pick up your purchases and start shopping. You can use the toggle at the top of the page to turn this feature on and off.
2) Buy Online
When you find something you like, select the size and color of your choice, then enter your ZIP code to make sure that combination is available at your store. You’ll also be able to see if it’s available to pick up “Today” or “Tomorrow.” Tap “Buy & Pick Up” to go to Checkout and place your order.
3) Pick Up in Store
You will receive an email when your order is ready for pickup. It will contain your order details as well as instructions on where to go inside the store to collect your order. Stop by our store to pick up your order. We will ask to see your personal identification so please have it ready. We’ will hold your order for 10 business days, so stop by soon!
Want something gift boxed?
No problem. Just request gift services when you come into the store to pick up your order.
Curbside Pickup
In a hurry? Just place an order for pickup and when you arrive, we will walk your order out to your car.
1) Head to the Store
When your order is ready for pickup, you will get an email with Curbside Pickup instructions for your store.
2) Let Us Know You Have Arrived
Pull into the designated Curbside Pickup area and call the store’s phone number.
3) Pick Up & Go
We will bring your order out to your car so you can be on your way. We will ask to see your personal identification.
FAQ
How will I know when my order is ready for pickup?
We will send you an email as soon as your order is ready.
Can I request Curbside Pickup at multiple stores?
Sure! Just request Curbside Pickup for one store at a time. After you pick up your order at the first store, you will be able to request Curbside Pickup for your order at the second store.
Where is the Curbside Pickup area at my store?
Each store has designated parking for Curbside Pickup. When your order is ready, the specific pickup area will be listed in your order details.
How long will I have to pick up my order?
You can call us to request Curbside Pickup from the time we notify you that your order is ready to pick up until the end of store hours. If you are unable to stop by that day, you can request Curbside Pickup another day. We will hold your order for 10 business days, so stop by soon!
How do I cancel Curbside Pickup?
Please call the store you requested Curbside pick up from.